Privacy Policy
Effective Date: 07 June 2023
At Saffa Store, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy details how we gather, utilize, disclose, and secure the information you provide while using our website, store.saffastore.com. By accessing or utilizing our website, you confirm that you have read, understood, and accepted the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
When you set up an account on our website, we may gather specific personal information from you, including:
- Your name
- Email address
- Phone number
- Shipping and billing addresses
You may also choose to provide additional details, such as your date of birth or gender, but this is optional.
1.2 Order Information:
During the purchasing process on our website, we collect information related to your order, such as:
- The products you select
- Payment details
- Shipping information
1.3 Device and Log Information:
We automatically collect certain details about your device, which may include:
- IP address
- Browser type
- Operating system
- Access times
Additionally, we may track your interactions with our website, including the pages you visit and actions taken.
2. Use of Information
2.1 Personal Information:
We utilize your personal information to offer you a tailored and seamless shopping experience. This encompasses:
- Processing your orders
- Managing your account
- Communicating regarding your purchases
- Providing customer support
2.2 Marketing Communications:
With your permission, we may use your email address to send you promotional content and newsletters about our products, services, and exclusive offers. You have the option to opt-out of these communications at any time by following the unsubscribe instructions in the email or by contacting us directly.
2.3 Order Fulfillment:
We employ the information collected during your purchase to:
- Process and fulfill your orders
- Complete transactions
- Deliver products to you
This may involve sharing pertinent information with third-party service providers engaged in order fulfillment, such as shipping companies.
2.4 Website Improvement:
We may analyze the information collected to:
- Enhance the functionality and performance of our website
- Improve your user experience
- Understand trends and user behavior patterns
3. Data Security
We take the protection of your personal information seriously and implement suitable measures to prevent unauthorized access, disclosure, alteration, or destruction. However, it is important to note that no method of internet transmission or electronic storage can guarantee 100% security. While we strive to utilize commercially acceptable methods to protect your information, we cannot ensure absolute security.
4. Data Retention
We retain your personal information for as long as necessary to achieve the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete your account or request the removal of your personal information, please reach out to us using the contact details provided at the end of this Privacy Policy.
5. Disclosure of Information
Your personal information may be shared in the following circumstances:
5.1 Service Providers:
We may collaborate with trusted third-party service providers to assist us in managing our website, conducting our business, or offering services to you. These providers have access to your personal information solely to perform specific tasks on our behalf and are required to protect your information from unauthorized disclosure or use.
5.2 Legal Compliance:
We may disclose your personal information if required by law or in response to valid requests from public authorities.
6. Cookies and Tracking Technologies
Our website utilizes cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us recognize you and improve the functionality of our website. You can manage your cookie preferences through your browser settings.
7. Customer Rights
You possess the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and we will notify you via email or through a notice on our website.
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: [Your Email]
- Phone: [Your Phone Number]
- Address: [Your Address]